Support Articles
How to Use Charcoal on the Kettleman™
From top to bottom, the Kettleman™ has been designed to give you a better cooking experience. And how you use charcoal is an important part. Thanks to the innovative design, the ...Read More
Charcoal temperature won't regulate
You can regulate the temperature by adjusting the grill dampers.If you’re not able to achieve the temperature you need, check for any gaps in the damper. If the damper is bent or warped, ...Read More
Lid mounted temperature gauges measure air temperature inside the grill not grate temperature
A common misconception is that the temperature gauge in the lid of your grill is reading the cooking temperature. This is not true. Lid mounted temperature gauges measure the air temperature ...Read More
FAQ | Charcoal Grill
How to Use Charcoal on the Kettleman™
From top to bottom, the Kettleman™ has been designed to give you a better cooking experience. And how you use charcoal is an important part. Thanks to the innovative design, the ...Read More
Charcoal temperature won't regulate
You can regulate the temperature by adjusting the grill dampers.If you’re not able to achieve the temperature you need, check for any gaps in the damper. If the damper is bent or warped, ...Read More
Lid mounted temperature gauges measure air temperature inside the grill not grate temperature
A common misconception is that the temperature gauge in the lid of your grill is reading the cooking temperature. This is not true. Lid mounted temperature gauges measure the air temperature ...Read More